Welcome to Blue Sky Barns. Your privacy matters to us. This Privacy Policy explains what personal information we collect when you visit blueskybarns.shop or buy one of our sheds, how we use it, who we share it with, and the choices and rights you have.

By using our website or placing an order, you agree to the practices described in this policy. If you do not agree, please do not use our website.

1. Information We Collect

We only collect the information we need to process your order, deliver your shed, and support you.

Information you give us directly:

  • Contact details: Your full name, email address, and phone number.
  • Shipping and billing details: Your delivery address and billing address.
  • Order details: The products you buy, order amounts, and order history.
  • Account details: Your username and password if you create an account on our website.
  • Messages: Any information you share when you contact us by email, phone, or our contact form.

Information collected automatically:

  • Device and browser data: IP address, browser type, device type, and operating system.
  • Usage data: Pages you visit, products you view, time spent on pages, and the website that referred you to us.
  • Cookies and similar technologies: Small files stored on your device to keep your cart working and to help us understand how visitors use our site (see Section 4).

Payment information: Your card details are entered directly on the secure page of our payment processor. Blue Sky Barns does not see or store your full card number, CVV, or PIN.

2. How We Use Your Information

We use your personal information for the following purposes:

  • Processing orders: To confirm your order, take payment, and send order and shipping confirmation emails.
  • Shipping and delivery: To hand your shed to our carriers and send you tracking updates. Orders are handled within 1 to 2 business days and delivered within 3 to 5 business days after dispatch.
  • Customer support: To answer your questions and handle returns, refunds, and delivery issues.
  • Fraud prevention and security: To check transactions for fraud and keep our website and customers safe.
  • Improving our store: To understand how visitors use our website so we can improve our products, pages, and checkout.
  • Marketing (only with your consent): To send newsletters and offers if you sign up. You can unsubscribe at any time.
  • Legal obligations: To keep records required by law, such as tax and accounting records.

3. How We Share Your Information

We do not sell or rent your personal information to anyone. We only share it with trusted service providers who help us run our store, and only as much as they need to do their job.

  • Shipping carriers: Your name, address, and phone number go to the carrier delivering your shed so they can complete the delivery.
  • Payment processors: Your payment details are handled directly by secure, PCI DSS compliant payment processors to complete your purchase.
  • Website and hosting providers: The companies that host our website and run our online store platform.
  • Email service providers: To send order confirmations, shipping updates, and newsletters you have signed up for.
  • Analytics and advertising partners: Services such as Google Analytics and Google Ads help us understand site traffic and show relevant ads. These services may collect information through cookies (see Section 4).
  • Legal reasons: We may share information if required by law, court order, or government request, or to protect our rights, customers, or the public.
  • Business transfers: If Blue Sky Barns is sold or merged, customer information may be transferred to the new owner, who must continue to protect it under this policy.

4. Cookies and Tracking Technologies

Cookies are small text files stored on your device when you visit our website. We use them for the following reasons:

  • Essential cookies: Keep your shopping cart, checkout, and account login working. Our website cannot work properly without them.
  • Analytics cookies: Help us see which pages are visited and how visitors move around our site, for example through Google Analytics.
  • Advertising cookies: Help us measure our ads and show you relevant Blue Sky Barns ads on other websites, for example through Google Ads.

Managing cookies: You can block or delete cookies in your browser settings. If you block essential cookies, some parts of our website, such as the cart and checkout, may not work. You can opt out of personalized Google ads at Google Ad Settings and out of Google Analytics with the Google Analytics Opt-out Browser Add-on.

Global Privacy Control: Where required by law, we honor Global Privacy Control (GPC) browser signals as a request to opt out of targeted advertising.

5. Payment and Data Security

We take reasonable steps to protect your personal information from loss, misuse, and unauthorized access.

  • SSL Encryption: Our website uses SSL/TLS encryption, so all data passed between your browser and our website stays private.
  • PCI Compliance: Payments are processed by PCI DSS compliant payment processors. We never store your full card number, CVV, or PIN on our servers.
  • Limited access: Only authorized team members who need your information to fulfill orders or support you can access it.

No method of sending data over the internet is 100% secure. While we work hard to protect your information, we cannot guarantee absolute security.

6. Data Retention

We keep your personal information only as long as we need it:

  • Order records: Kept for as long as needed to complete your order, handle returns and refunds, and meet tax and accounting laws.
  • Account information: Kept until you close your account or ask us to delete it.
  • Marketing data: Kept until you unsubscribe.

When we no longer need your information, we securely delete it or make it anonymous.

7. Your Privacy Rights

Depending on the state you live in (including California, Indiana, and other states with consumer privacy laws), you may have the right to:

  • Access: Ask what personal information we hold about you and get a copy of it.
  • Correction: Ask us to correct information that is wrong or incomplete.
  • Deletion: Ask us to delete your personal information, unless we must keep it by law.
  • Opt out: Opt out of targeted advertising and marketing emails. We do not sell your personal information.
  • Non-discrimination: You will not be treated differently or charged more for using your privacy rights.

How to make a request: Email us at contact@blueskybarns.shop or call +1 (574) 238-0806. Please include your name and the email used for your orders so we can verify your identity. We will respond within 45 days, as required by law. If we deny your request, you may appeal by replying to our decision, and we will respond to your appeal within the time required by your state's law.

8. Marketing Communications

  • We only send marketing emails, such as newsletters and special offers, if you sign up for them.
  • Every marketing email includes an Unsubscribe link. You can also email contact@blueskybarns.shop to be removed.
  • Even after you unsubscribe, we will still send emails about your orders, such as order confirmations, shipping updates, and refund notices.

9. Children's Privacy

Our website is intended for adults aged 18 and older. We do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, please contact us and we will delete it promptly.

Our website may contain links to other websites, such as carrier tracking pages or payment providers. We are not responsible for the privacy practices of those websites. Please review their privacy policies before sharing information with them.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or the law. When we do, we will update the "Last updated" date at the top of this page. Significant changes will be posted clearly on our website.

12. Contact Information

If you have any questions about this Privacy Policy or how we handle your personal information, please contact our support team.

  • Store Name: Blue Sky Barns
  • Address: 23199 US-33, Elkhart, IN 46517, United States
  • Phone: +1 (574) 238-0806
  • Email: contact@blueskybarns.shop
  • Business Hours: Monday – Friday, 10:00 AM – 4:00 PM EST; Saturday, 10:00 AM – 2:00 PM EST